Home care in Nottingham & Nottinghamshire
Care that helps
everyday life
remain your own.
MoreLoved Care provides assessed care and support in people's own homes personal care, daily routines, medication, mobility, wellbeing and meaningful participation, tailored to your needs, choices and agreed care plan.
Registered with the Care Quality Commission as a homecare agency for Personal care. An initial conversation does not commit you to a service.
CQC rated
Good
Across Safe, Effective, Caring, Responsive and Well led.
to You
CQC-regulated
Registered to provide Personal care.
Rated Good
Across all five CQC inspection domains.
Based in Nottingham
Serving Nottingham & agreed areas.
Private & professional
Individuals, families, NHS & commissioners.
Our promise
From Us to You.
"From Us to You" is more than a line beneath our name. It describes how we believe care should move from a provider to the person receiving it thoughtfully, respectfully and with accountability at every stage.
We begin by listening to what matters to you. We assess needs and risks with you, prepare the right support, and make sure staff understand the agreed care plan before care begins.
Care should not take over a person's life. It should help the person remain involved in their routines, decisions, relationships and community.
Our services
Support shaped around the person.
People don't experience care needs in neat categories. We assess the whole situation before agreeing a service then record support in an individual care plan with clear responsibilities and review arrangements.
How care begins
A clear path from first conversation to ongoing support.
Care should not begin with uncertainty. We explain what information is needed, what we can provide and what will happen before the first visit.
01
We listen
Tell us what is happening, what matters to the person, and what support may be needed.
02
We assess & plan with you
We consider routines, abilities, preferences, communication, medication, mobility, wellbeing and risk.
03
We prepare
Agreed tasks, visit arrangements, responsibilities, staff competence and contingency information confirmed before care begins.
04
We support
Care workers follow the agreed plan while promoting privacy, dignity, choice and safe participation.
05
We review & remain accountable
Care is reviewed after commencement and when needs, risks or circumstances change.
Find the right route
Two ways to begin.
I am looking for care
For yourself or someone close to you. Learn about current services, how assessment works, and what to expect before care begins. A short enquiry does not commit you to anything.
Making a professional referral
For social workers, NHS professionals and commissioners. Review our current scope, quality arrangements and referral requirements then submit relevant documents securely.
Quality & accountability
Warm care needs clear standards.
Kindness matters, but kindness alone is not enough. People should also be able to see how care is assessed, prepared, monitored and improved.
Read about quality and governance →Care based on assessed needs
Care plans set out what matters to the person, what has been agreed, how risks should be managed and what staff must record or escalate.
Prepared for the role
Training is matched to the role. For higher-risk tasks, competence is demonstrated through observation, supervised practice or formal sign-off.
Concerns lead to action
We review missed visits, medication exceptions, incidents, complaints, safeguarding concerns and staffing risks actions assigned and checked.
Care changes when circumstances change
Plans and risk assessments are reviewed after significant events and when a person's health, environment or package changes.
Independently regulated
CQC overall rating: Good
MoreLoved Care Ltd is registered with the Care Quality Commission as a homecare agency for the regulated activity of Personal care. Rated Good across Safe, Effective, Caring, Responsive and Well-led. Inspection published 23 December 2023.
What people say
Voices from the people we support.
"The carer is kind, respectful and always takes the time to do things the way I like. It makes such a difference to stay in my own home."
Peter
Person receiving care, Nottingham
"We finally have a team we can trust. Communication is clear, visits are on time, and Mum feels genuinely listened to."
Sarah
Family member
"Their assessment was thorough and honest about what they could safely provide. Discharge went smoothly for our patient."
NHS Discharge Coordinator
Professional referrer
Testimonials are only published where the wording has been verified and the person has given appropriate permission for the agreed use.
Advice & resources
Clear information before you decide.
Choosing care can involve unfamiliar terms, urgent decisions and questions about cost, safety and responsibility. Our hub helps you prepare.
Careers
Care work that is warm, skilled and accountable.
The quality of care depends on the people who provide it. We look for care workers who are respectful, dependable, observant and willing to learn.
In return, staff receive appropriate induction and supervision, and the training and support needed for their role.
Let's talk
Let us start with what matters to you.
You do not need to know every care term or have every document ready before making contact. Tell us who the support is for and what is hwe will listen and explain the next step.
Submitting an enquiry or referral does not confirm that MoreLoved Care can accept or begin a service. Assessment, current capacity, service scope and safe delivery must be considered first.